Communication
Communication is hard to do well. Speaking is a poor imitation of thinking, so I'd rather be silent. Sometimes we have to communicate. There are certain basic principles for ensuring that we understand and are understood. Listen Actively For some reason people think this means to interrupt and complete other people's sentences. It doesn't mean that at all. It means keep your mouth shut and your ears, eyes and mind open. Show the other person you understand that they have strong feelings by listening to what they feel strongly about and why they feel that way. Yes, they might be saying something you disagree with, perhaps to a large degree. But you have to listen to understand and you must try to hear what they mean . One of the smartest things I ever heard anyone say about communicating was to start with the sentence "I agree with you" and then listen carefully for where you have common points. Be Heard Now you have the chance to be heard. ...